im doing a 1911 build soon. I have a frame from JEM guns going to my ffl along with a colt gold cup slide and either a kart barrel or a colt n.m., haven’t decided yet. Either way I purchased all the internals from egw. I’ve used their products before and they’re phenomenally made. I place the order in March and the hammer was out of stock. I put in the notes I’d like one as soon as they were made. Egw said they’d call me when they were ready. They didn’t. Yesterday I received a package from them with my hammer. So I did the right thing and called them and asked if I was charged on the initial purchase or if they billed me now? They shouldn’t have my cc info saved. The guy on the phone looked it up and I was not charged ever so I offered to pay. They refused. I insisted again that I had no problem paying for the hammer but they wouldn’t take payment. Said don’t worry about it. I still don’t feel right about that, but I must say that is unbelievable customer service. Aside from their quality, if your modding or building a 1911, definitely check these guys out. Really nice people. Just thought I’d share.