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In the staging lanes
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2,230 Posts
Discussion Starter #1
Just an At-A-Boy to the peeps at AlienGear holsters.

I have a Tuck 3.0 IWB, (2 shells, 1 for DW ECO & 1 for EB Commander). I noticed some stitching coming undone at the top of the "ear" portion of the base/back-pad area. I logged on, started a chat, told them what was wrong, gave my order history, & literally got a shipment notice of a NEW base/back-pad within 3 minutes. I didn't even know they were warrantied for LIFE. (Thanks Rod442)

I know this is small $$$$ potatoes, but I wanted to share. AlienGear is 5 stars in my world.

ps this Tuck3.0 is worn a minimum 350 days a year,comfy as heck.

George
 

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146 Posts
I have a couple Cloak Tuck 3.0's (Kimber Ultra and S&W Sheild)
Free shell swaps for life and no questions asked forever guarantee on all their holsters.
I don't carry those often but when I do I'm always impressed with how comfortable they are.
Glad to hear they stand by their products and warranty!

JD
 

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In the staging lanes
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2,230 Posts
Discussion Starter #6
Package arrived today & I swapped over the shell & clips. Good to go.


George
 

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1911 'TIL DEATH DO US PART
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23,508 Posts
I have one and I've only worn it once.
It did wear comfortably but it didn't work for what I needed it to do.
I still think the product is a good product just doesn't fit my needs as a holster. I guess I should pass it along so someone could get some use out of it.
Check the classifieds.
 

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6,889 Posts
Bad news always makes better press than good news. Great Alien is tending to the details, CS is , or should be, a top priority. Thanks for the tip
 
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