A while back I purchased a used Primary Arms 3x Compact Prism Scope from a member over at arfcom. Received a little if used at all, optic and box. No foam insert or the little allen/torx wrench. I tried to deal with it but my OCD would not have it, therefore, in the Industry section of the forum, specifically with the Primary Arms section, I posted the following (Feb. 2019): "I recently purchased a "like new" (imo) gen 2 acss 3x prism scope (300blk) from a member here. Very nice but did not include the foam or the wrench. Due to my being an attempted recovering OCD-type, I would like to purchase those 2 items if you have any sitting around on a bench, etc. Thanks. What can I say? :" Today I had an IM regarding a reply (i didn't know there had been a reply). The IM and reply was from MR. Marshall Lerner, CEO of Primary Arms. "Sorry I missed this when you posted. If you still need it email me and I will send it at no charge!" I was taken aback. Mr. Lerner requested my address. We exchanged emails. I then get another email from a PA employee assigned the task. Very nice and letting me know it's on its way. They also included some complimentary: "I included a few stickers and some extra flip covers for you just in case." They are known for their speedy shipping and great customer service. But my goodness. I just had to share this with ya'll. Just another reason why I'm a Primary Arms fanboy.