As some may remember I had some challenges with the DW Valkyrie Commander I had custom made in .38 super. Despite two trips back to DW for warranty work, I continued to have issues with the gun feeding. I grew very frustrated and got to the point I had no faith in the gun and did not want to continue with the attempts to fix it. Today is approximately one week after I returned the gun back for a promised full refund by vice president of operations Keith Lawton. Today I received a full refund of my purchase price. I realize anything mechanical can have problems, but It's how it is handled by the manufacturer that sets a great company apart from others. I must say that they have been very professional in the handling of my issue. I am a fan of DW and have a beautiful CCO that has been flawless since purchase in every aspect. Beautiful fit and finish, very accurate and runs perfectly. I see another DW in my future, more then likely one of their new blued guns. I want to publicly thank DW and Keith Lawton for their professionalism. You can buy from them with confidence.