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I need help with FedEx.

Discussion in 'General Discussion' started by pistolwretch, Nov 14, 2017.

  1. pistolwretch

    pistolwretch Banned Supporting Addict

    Aug 26, 2011
    Does anyone have a contact they can share with me?
    I have been trying to contact my sales rep with no results.
    The numerous times I have contacted Customer Service have been
    frustrating experiences dealing with heavily accented incompetents.
    Jimhoag likes this.
  2. 5GUNS

    5GUNS HOLDING AT 4 Supporting Addict

    May 12, 2015
    I had to call my local facility and then ask them to transfer me to the local facility as they don't answer. Once that was accomplished things went well. Just call and ask them to transfer you, have the address of the location you want to talk to ready. Cause they will ask.

  3. 5GUNS

    5GUNS HOLDING AT 4 Supporting Addict

    May 12, 2015
    From what the driver told me, when you call it goes to someone sitting at home on a laptop.
    Yes in another country.
    Ask to be transferred to a local facility and then you are hooked up.
    The only loop at that time is which of the four ( or how ever many) locations you want to talk to.
  4. Red-5

    Red-5 Well-Known Member

    Mar 2, 2015
    Unfortunately my contact would be different than yours, as it is done by territory.

    My recommendation, would be to call FedEx and tell them you are thinking of making a switch from UPS because of some dissatisfaction. Ask if they can have a representative contact you to speak about this possibility.

    Or as noted above, try contacting the local hub.
    wcanterbury likes this.

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