I probably shouldn't do this here, but I have to vent. So I'm wanting a single stage press to deprime and resize before tumbling. I notice that Midway has a Lee Breech Lock Classic Cast on sale and after looking around, it seemed like a good price. This is during a time that Midway is offering free shipping on orders over $49. While ordering online I learn that the free shipping deal is on selected items and of course, this press is not a selected item. But I decide to go ahead and order the press anyway. When I receive the press, I find that it's missing the retaining ring that holds the shell holder in place. I call Midway and after spending about 10 minutes on hold, they tell me that they will send me the part. When I get the email confirming shipment of the retaining ring I see that it's for a Hornady LNL single stage press. Thinking they were sending the wrong part, I email Midway and they reply that the Hornady part should work. Of course it didn't so I call Midway again (another 10 minutes on hold). Midway's customer service tells me that they don't stock the Lee part and I would have to call Lee customer service about the issue. I talk with Lee's customer service and they said they would provide the part free if I would email them the Midway receipt and pictures of the press. It seemed like it might be simpler to just buy the part and I ask the nice lady at Lee about the cost. She said that it would be free but I would have to pay shipping ($6.05). So ordered the retaing ring and paid the shipping. I'm probably expecting too much but the way Midway handled this issue pisses me off. They offered to take the press back if it had not been used. I had mounted it to my riser before realizing there was a problem. To be honest, I told Midway this and they said in that case, they couldn't take it back. In addition to Midway, I've done a good bit of business with Brownells and Midsouth. I probably won't stop buying from Midway entirely, but I will consider the other guys more in the future. I think I feel better now. .