[Floshooter]

Very disheartening. Huge Nighthawk fan and they’ll of course make it right. Does the one gun one gunsmith also apply to Korth?

 

[Illinois Sucks]

Honestly, when I saw that NHC was going through a detailed check list before shipping a Korth my first question was what was wrong at Korth that someone felt the need to conduct such an inspection of their product before releasing it to a dealer. This needs to be thrown back into Korth’s lap for allowing such a product to leave the building. I think the best remedy is for NHC to ship the OP a new (inspected) revolver ASAP and then to send this one to Korth asking what their plan is to avoid this kind of thing from happening again and risk damaging the brand and the NHC’s reputation.

There is another question that must be addressed. If such glaring flaws make it out of the factory and past secondary inspections how can we be sure that there is not some other flaw lurking in the internals? It reminds me of the Wesson Arms revolver days. I ordered a 445 Supermag and upon arrival discovered that it did not always complete its cylinder rotation to battery lockup before dropping the hammer. Yes they corrected the issue and when I discussed the matter with other owners, they often shared their stories of similar issues. One die hard Wesson fan said that when a new revolver from them that he had ordered, he would just plan on sending it back for their corrective attention. Well and good but how does a company stay profitable doing things twice? Oh wait, their weren’t profitable.

I seriously entertained the idea of buying a Korth but wanted to see one up close and personal before putting that much money out for it. I had a recent experience with a gun builder that had the pistol in the USPS system 5 times and I was beginning to feel like it was a game of USPS Roulette. It is still was not completely corrected. at

Thank goodness that a man of Bob Reeves’ character is there to resolve the matter for you.

Pretty much nailed my thoughts on the head. It's been back at NHC for a few days. Bob emailed me to let me know he had "verfied the cylinder stop issue." No sir, it ain't a cylinder stop issue, it's a cylinder issue. I told him I want a new cylinder and stop fitted (the stop has unusual wear on it from the obviously badly-cut cylinders). If it's a cylinder stop problem, it's not picking certain notches to act up on; it's gonna fail to lock up on ALL of them. I'm not looking for an oversized cylinder stop to try and bandaid a bad cylinder, which I literally took home and found the issue immediately and which, by the way, is already showing wear inside the notches. They won't replace the revolver, although I agree that's what they SHOULD do. You pay for a new, perfect revolver, that's what you should get, not a refurbished defect, which ought to be resold as such. I'm pretty upset over this, and I do have faith in Bob's integrity, but the decisions aren't all up to him. We'll see. This one is a make or break for me as far as NHC is concerned. I've spent around $70k-on new NHCs and Korths in the last 5 years ... maybe more. When you're paying that kind of money, you expect to get what you paid for. We'll see, shouldn't be long.

 

[Illinois Sucks]

Very disheartening. Huge Nighthawk fan and they’ll of course make it right. Does the one gun one gunsmith also apply to Korth?

Yes, it does.

 

[stlgecko]

Not sure if it’s still this way, but Ryan Ramberg was their Korth revolver expert and they do go through the guns and make some adjustments. Who knows what happened to the gun after it shipped. It definitely isn’t a certainty it’s Korth’s fault and it may also not be Nighthawks fault either (or it could be). Pitchforks aren’t needed here.

 

[Razer]

I don't ever remember reading about issues with a new Korth before. Whatever the reason is, it still sucks. Did it come straight from NH, or through a retailer?

 

[Illinois Sucks]

Not sure if it’s still this way, but Ryan Ramberg was their Korth revolver expert and they do go through the guns and make some adjustments. Who knows what happened to the gun after it shipped. It definitely isn’t a certainty it’s Korth’s fault and it may also not be Nighthawks fault either (or it could be). Pitchforks aren’t needed here.

I've owned dozens of revolvers over half a century. I've never seen this issue before. I can't imagine what a dealer would have to do to cause something like this ... or WHY, considering they wanna sell it for top dollar. Hell, I've bought vintage revolvers that people fired thousands of rounds through with little if any cleaning or lubing, and never saw a cylinder stop manage to eat away the steel from 3 or 4 unlucky notches. I get that sometimes even the best can produce a lemon. I just want it made right. Like I said, I'll report back after the Korth smith there (I think it is still Ryan R) makes a determination as to the problem. Not trying to start any poo on a company I obviously love.

 

[Illinois Sucks]

I don't ever remember reading about issues with a new Korth before. Whatever the reason is, it still sucks. Did it come straight from NH, or through a retailer?

Authorized dealer, bought on the net.

 

[tenx100s]

Authorized dealer, bought on the net.

Some dealers on the internet do not actually have the firearm in stock that they are listing.

I can imagine that there are quite a few dealers who see enough volume that they do not even open boxes or inspect new from factory firearms. Before the internet I knew a dealer in central Minnesota who had a rather large inventory. I can still hear him calling out to his wife, “Rosemary, do we have any BARs in 7mm Magnum?” You probably have guessed that Rosemary was the one who kept tract of the new gun inventory. Vern did not open a box unless except to check serial number at the time of a sale.

One thing for certain, someone at the factory signed off on each firearm and packaged it for shipment. I still do not see a legitimate excuse for a fatally flawed firearm to leave the factory, especially when they identify as a premier company and their reputation depends on it.

 

[Razer]

Subbed for updates, I'm really hoping NH handles this correctly.

 

[Illinois Sucks]

Subbed for updates, I'm really hoping NH handles this correctly.

If I don't hear something by tomorrow afternoon, I'm going to be giving Bob a call.

 

[Hilsman]

Any update from NH?

 

[Illinois Sucks]

Any update from NH?

I called Bob yesterday afternoon and got a vm msg stating he had been out of the office on Tuesday and Wednesday, so I left him a msg asking him to give me an update on the smith's assessment ASAP. I'm hoping to hear from him today. Frustrating, but I get that it ain't Bob's fault if he's not in.

 

[SVG]

I would be absolutely shocked if NH didn't make this right.

 

[Illinois Sucks]

I would be absolutely shocked if NH didn't make this right.

Keeping my fingers crossed. A lot depends on one's definition of "right."

 

[Old Sea Dragon]

Nighthawk employees used to work 4 tens, off Friday- Sunday. This is heartbreaking , a Korth has been my grail/muse for awhile. For that money it needs to be perfect.

 

[Boost]

I’d definitely like to know how this is handled. Everything nighthawk says/does and if Korth has any knowledge or involvement at all.

 

[Illinois Sucks]

I’d definitely like to know how this is handled. Everything nighthawk says/does and if Korth has any knowledge or involvement at all.

I will certainly report on any information I'm given. They've had it for 8 days now and tomorrow is a Friday. I'm starting to feel like my issue isn't very high priority over there. Shouldn't take a competent revolver smith more than a couple minutes to at least determine what the issue is in this case. Hell, I sent back a new CZ Custom with several major issues and had the gun back perfectly repaired and as new in seven freaking days. No lie.

 

[Hilsman]

What disturbs me the most about your situation is the wear/?damage to the cylinder notches. Having explored the innards of my mongoose for unknown hours I noticed several things that came into play to make cylinder turn clockwise. In my case the cylinder stop was not perfectly filed and second my Korth’s cylinder notches were cut a bit differently than Smith or Colt. The leade side of the notch only has a minute amount of surface area to to the stop from turning…on some cylinders probably less than .015 shelf. Coupled with the bevel that Korth put on the plate side of the stop and a spring loaded part…it didn’t take much force to cause the stop to slip out of the leade side of the notch. Fortunately this was fairly easy to fix and I have no peening issues or cylinder damage in either of my two cylinders. Not sure why yours did. May need a new cylinder????

 

[Au Jus in Bello]

A less commonly mentioned function check on S&W revolvers is to right hand dry fire in double action, with your left hand thumb very gently pressed to the cylinder, causing light resistance as it turns. If the light pressure causes the cylinder to fail to rotate to the next notch, there's a fitting issue.

 

[Illinois Sucks]

Bob was good enough to call me after he checked his voicemails. He had checked with Ryan R. earlier in the day. He said they had never seen the issue of only one cylinder rotating like that before. I told him that it was actually 3 cylinders. That single cylinder did it with practically zero effort. The other two did it with slightly more that just minimal pressure. You shouldn't get that thing to move with even gorilla-pressure.

He said Ryan had briefly test fired inside and all seemed well, he would take it outside to do a full firing check, etc., and that he didn't think the cylinder was replaced; but here's my take on this: If it's only 1 (but in this case, actually 3) cylinder(s), it's not a cylinder stop problem. It means that 1 or more (3 here) cylinder notches are out of spec, and don't have enough material on the front ledge to engage the stop. Otherwise, all six cylinders would fail the test. I know Bob isn't a revolver smith, he's just relaying information, and I really do appreciate his doing so. He said he'll update me after he relays the info to Ryan that it isn't just one cylinder effected. I don't want a rig job cylinder stop bandaid to cover for a defective cylinder. I don't think I'm being unreasonable.

I also think NHC cannot afford to lose Mr. Robert Reeves.