Pleased with Benchmade's customer service...

Discussion in 'The Cutting Edge' started by Cop_Out, Jan 3, 2019.

  1. Cop_Out

    Cop_Out Pearl Pimp Supporting Addict

    Feb 3, 2017
    Hi Folks,
    I recently sent my 940 back to Benchmade for a sharpening. I was pleasantly surprised with the result! The knife was sharpened, the clip and screws were replaced, and the mechanism functions like new. The turn-around time was about two weeks, and the cost was ZERO. I only own one knife currently, so not a fan boy per-se. Just thought I'd share the experience.
  2. Josh

    Josh Well-Known Member

    Nov 18, 2015
    Good to hear, can’t beat that for service. I have a 940 too and love it.

  3. azpoolguy

    azpoolguy Well-Known Member

    Jul 4, 2013
    I bought in to the Benchmade knife hype. Mine was not a good example. They did repair the issues but it soured me to the company for the money I spent.

    But my Brother got it for Christmas and is happy with it.

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