Public opinion needed

Discussion in 'General Firearm Discussion' started by JonFrank, Mar 29, 2019.

  1. JonFrank

    JonFrank Well-Known Member

    419
    Feb 17, 2015
    I may regret asking this. Lol.

    I’d like to hear how y’all would feel if in my present predicament.

    I’ll try my damndest to keep the other party unknown in hopes that it will get corrected.

    AND HERE WE GO....

    I have a DW in order from Keith that will be a matte blue. Since it will be a classic style pistol (A2) I wanted a classic look to my grips but still the function I’m used to.

    I love Harrison carry groove grips. VZ was unwilling to cut custom ivory colored G10 if I asked Mr Harrison’s permission. Don’t blame them.

    So the next step was to find someone to coat them.

    I thought I found a company that would knock it out of the park.

    So I contacted them.

    [​IMG]

    [​IMG]

    [​IMG]

    This was their response:

    [​IMG]

    So I ordered the grips from Mr Harrison. Had them shipped directly to the coating company. That was last week of February.

    I get a message this past Monday from Mr Harrison asking if I knew why grips he sold me (invoice still in the box) had been shipped to him.

    They coaters did the job then rather than confirm with me shipped them back to where they came from.

    When i contacted the coater they said I had not filled out an order form from their website and didn’t know that was part of the process since I had communicated with them 100% via email. So...Mr Harrison graciously shipped them to me. On my dime, not the coater.

    They arrived today.

    Remember our conversation.

    Remember the ivory picture examples I provided.

    Remember they said they would mix the custom color.

    [​IMG]

    [​IMG]

    [​IMG]

    To me they look like a mechanic did a brake job then handled white grips!

    Did I not convey my wants properly?


    Sent from my iPhone using Tapatalk
     
  2. JonFrank

    JonFrank Well-Known Member

    419
    Feb 17, 2015
    This was our conversation today:

    [​IMG]

    Their response:

    [​IMG]

    I have since responded and noted that I had asked for a mixed ivory color.

    I’m waiting on a response and a hope for them to remedy this.


    Sent from my iPhone using Tapatalk
     

  3. FWoo45

    FWoo45 Well-Known Member

    Jan 13, 2017
    IMO the coating company should have provided you with sample pics or at least a "done, ready to ship if you like em" pic. That said you also could've asked for such pics. Many folks in the gun industry bend over backwards to make sure their products satisfy their customers. I also understand that many are getting more and more automated so stuff like this happens. While I wouldn't be happy with the results, I'm honestly a bit surprised that they even made em and shipped them if their order form is so important to them. What was their response when you contacted them?
     
    boatdoc, Hacker and removed like this.
  4. ZoidMeister

    ZoidMeister Consider my signature line before replying . . . .

    Dec 4, 2014
    Their lack of command of the Engritch language and spelling skillz would have been my first red flag.
     
    boatdoc, KS95B40, SVG and 22 others like this.
  5. JonFrank

    JonFrank Well-Known Member

    419
    Feb 17, 2015
    While not the best grammar I’ve seen I didn’t want them to write a copyright application just do what they are known for.

    Their fine print may have me holding a set of grimy $130 grips.


    XXXXcompanyXXXX IS NOT...
    [​IMG]


    Sent from my iPhone using Tapatalk
     
  6. Bloodhound

    Bloodhound Well-Known Member

    828
    Apr 12, 2018
    May be a DIY situation here, otherwise I would strongly suggest you find a grip maker that works with G10, and have them create a pair in the color of your choice?

    LOL at "Too Coats"
     
    ImperialBlade and Lou1 like this.
  7. azguy1911

    azguy1911 I'm done buying guns, I'm just a bystander now

    Oct 22, 2015
    I'd get giraff or synthetic ivory/bone grips and have someone cnc the grooves in. Painting those will never turn out right in my opinion.
     
    DRD, FNFAN, UBOATDOC and 8 others like this.
  8. ZoidMeister

    ZoidMeister Consider my signature line before replying . . . .

    Dec 4, 2014
    You didn't buy any patterns or artwork. You bought a paint job. They agreed to match your sample. They did not meet their contractual obligation to match the example given. I would push back. Challenge the charge on the credit card.

    Let them "work through it" to your satisfaction, then approve the transaction.
     
    KS95B40, CJR, removed and 4 others like this.
  9. tac45

    tac45 What me worry ? Supporting Addict

    Mar 4, 2012
    You knew I was going there. ?? :roflmaro:
    87878222-5FEB-415D-AF3C-404A4802D290.jpeg
     
  10. Lou1

    Lou1 Well-Known Member Supporting Addict

    Sep 1, 2018
    Was that one coat or too ?
     
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  11. Bloodhound

    Bloodhound Well-Known Member

    828
    Apr 12, 2018
    KS95B40, Lou1, removed and 1 other person like this.
  12. InstiGator

    InstiGator Well-Known Member

    496
    Jan 21, 2019
    It's a shame someone actually shipped a product looking like that.
     
    ImperialBlade, ZoidMeister and FWoo45 like this.
  13. samuse

    samuse Well-Known Member

    493
    Jul 29, 2013
    Those grips are 100% function over form. No paint was going to look good.
     
    ImperialBlade, ZoidMeister and WC145 like this.
  14. JonFrank

    JonFrank Well-Known Member

    419
    Feb 17, 2015
    [​IMG]

    Interesting reply.

    It’s true he hadn’t invoiced me yet. I had asked him in a previous message if he wanted me to pay. He didn’t respond and I had kind of figured it would be in the box.

    At this point do I really have anything to lose from sending them back?! Beyond more shipping fees!


    Sent from my iPhone using Tapatalk
     
    ImperialBlade and FWoo45 like this.
  15. JonFrank

    JonFrank Well-Known Member

    419
    Feb 17, 2015
    Wonder if I can find a suitable “ivory” color sample card at the home improvement store? Just send that to them.

    Have them mix to match as closely as possible and be done.


    Sent from my iPhone using Tapatalk
     
  16. Wheels No More

    Wheels No More Long gone

    May 12, 2015
    Uh wow I dunno man I just dunno.
     
    ImperialBlade and tac45 like this.
  17. FWoo45

    FWoo45 Well-Known Member

    Jan 13, 2017
    They'd rather ship them than send you a pic I'm pretty suspicious.
     
    ImperialBlade likes this.
  18. Wheels No More

    Wheels No More Long gone

    May 12, 2015
    Perhaps those grips were never suppose to be Ivory colored.
    Fate has challenged you !!
    It's a throw down !!
     
  19. DR_Diesel

    DR_Diesel Well-Known Member

    172
    Mar 11, 2019
    While I am the rookie here with all the great knowledge and extremely helpful membership here would it not be wise to possibly find an addict in the area of said company who could possibly hand deliver a sample? Again completely understand you don't want to name said company however a location might help you find an addict who would be willing to drive over and say this is ivory you painted them white.
     
    Steve Owens, removed and Badabing11 like this.

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