Rob/ACW Unparalleled Customer Service

Discussion in 'General 1911 talk' started by PantaRhei, Jun 30, 2020.

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  1. PantaRhei

    PantaRhei Active Member

    65
    Feb 18, 2020
    IMG_20200630_182142671.jpg IMG_20200630_182202942.jpg Bought this beautiful ACW Prime on here not long ago. Rob had posted in the thread for the buyer to contact him, so I did as soon as I had it in-hand. I mailed the slide to him, and they tuned, polished, and refinished the slide FOR FREE. They got the slide Tuesday afternoon, and it was done by that Friday. My mind is blown... The quality of the pistol and the customer service has earned them a customer that will be recommending them to everyone. I already have another one (Brimstone).
     
    Last edited: Jun 30, 2020
    Roehl, Trashy, P210Guy and 20 others like this.
  2. Badabing11

    Badabing11 I gotta have more cowbell

    Sep 6, 2015

  3. PantaRhei

    PantaRhei Active Member

    65
    Feb 18, 2020
    Ohh, I think the album is private. IMG_20200630_182142671.jpg IMG_20200630_182202942.jpg
     
    1911fanatic, 1911 crazed, Dub and 4 others like this.
  4. Badabing11

    Badabing11 I gotta have more cowbell

    Sep 6, 2015
    Thanks for sharing. I can't get enough of that gun.
     
    Dub and PantaRhei like this.
  5. Joni Lynn

    Joni Lynn Professional Pest, NRA Patron member

    Dec 21, 2014
    Congrats on a great 1911!!!
    Absolutely great 1911's and wonderful customer service. I see very good things ahead for Rob and his endeavors.
     
    Trashy, 1911 crazed, Dub and 2 others like this.
  6. simonp

    simonp Well-Known Member

    May 27, 2016
    Great gun & Rob seems to get nothing but rave reviews for taking care of his customers


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    Roehl, 1911 crazed, Dub and 1 other person like this.
  7. Al414

    Al414 Active Member

    121
    Oct 6, 2019
    That’s top notch 5 stars customer service. Wow!!
     
    Cop_Out and PantaRhei like this.
  8. duketbrd88

    duketbrd88 Well-Known Member

    Sep 1, 2011
    Nice looking gun! What was wrong with the slide when you bought it?
     
    PantaRhei likes this.
  9. PantaRhei

    PantaRhei Active Member

    65
    Feb 18, 2020
    It had this small watermark in the blueing in the left side.
     
    Roehl, Cop_Out and duketbrd88 like this.
  10. duketbrd88

    duketbrd88 Well-Known Member

    Sep 1, 2011
  11. puddi_nugget

    puddi_nugget Well-Known Member

    392
    Feb 5, 2014
  12. Roehl

    Roehl Well-Known Member

    437
    Jun 19, 2019
    It’s posts like this that make me want one even more. Lovely gun and I bet it shoots fantastic as well.


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    PantaRhei likes this.

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