· 1911 Pistol Smith
Totally agree several years ago I've had a few of their pistols and needed parts and they graciously sent me the parts no questions asked. This was before I opened my shop as a gunsmith. Then in the last year I've needed parts for guns that I was working on for clients and they would not send me nothing. Period. Not so much as even a spring if I needed any parts or wanted anything done to the pistol I had to send it to them to have it done I asked the lady what was going on and she said that they've justChanged the way that they do things I would no longer be sending any parts out to anyone regardless of an FFL or not. I feel your pain believe me I know exactly what it feels like. FrustratingRant...
Huge fan of the Professional Model and SACS. Legendary customer support? Lately it’s been SERIOUSLY lacking and virtually non-existent.
We don’t do this, we don’t do that anymore, and more. And that’s if you can get them to respond.
Really sad to see such a great custom shop turn into the new Colt or Remington.
Guess I’ll be sending my Pro to Nighthawk for work. End of an era.