yeah it sucks but they don't do customer based "custom work" any longer. Only working on their own offerings. I used them often years ago, but now never contact them. End of an era actually happened a couple years ago. Initially they said it was to catch up on their own custom firearms, the pro and custom carry, etc. And while there are definitely more "pros" available for purchase than ever before, FOR ME if I were going to plop down over $3k, it would not be for the pro.