Supporting Addict

Discussion in 'Announcements & Support' started by Ronwiz, Oct 4, 2018.

  1. Ronwiz

    Ronwiz Well-Known Member Supporting Addict

    749
    Dec 31, 2014
    Last year I had signed up as a Supporting Addict with a recurring payment directly through my Paypal Account. On August 21 of this year my account was charged the fee but I was dropped as a Supporting Addict. I have tried twice to use the "Contact Us" through the forum but have never received a response. Any suggestions on how to get this fixed?
     
  2. removed

    removed Well-Known Member

    Aug 22, 2015
    I think Jelly (site admin) should be able to work this out for you.
     

  3. SparkyAZ

    SparkyAZ It is a dry heat, right... Supporting Addict

    Sep 11, 2012
  4. Bender

    Bender Supporting Addict Supporting Addict

    Aug 15, 2011
    boatdoc likes this.
  5. removed

    removed Well-Known Member

    Aug 22, 2015
    Bender, didn't mean to pick anyone out or to exclude anyone either. Jelly was the first name that popped in my head.
     
  6. WWB

    WWB Administrator Staff Member Admin Moderator Supporting Addict

    Apr 11, 2015
    @admin unfortunately I can’t do anything with that.
     
  7. Ronwiz

    Ronwiz Well-Known Member Supporting Addict

    749
    Dec 31, 2014
    I appreciate your response. I guess I just have to go to Paypal and cancel my payments because I can't get a response from the Carbon Media Group. Needless to say, I am really disappointed. Not because of the $25., but a lack of response from a group that wants our support but is unwilling to rectify a simple error.
     
    Bro. Pappaw, boatdoc and xerts1191 like this.
  8. Bender

    Bender Supporting Addict Supporting Addict

    Aug 15, 2011
    Sorry Ron’

    Was simply trying to get the info out that there are others that can be of help.
     
    Ronwiz and WWB like this.
  9. Ronwiz

    Ronwiz Well-Known Member Supporting Addict

    749
    Dec 31, 2014
    I didn't mean that I have any problems with the forum members or moderators, just the Carbon Media Group.
     
    boatdoc likes this.
  10. boatdoc

    boatdoc Well-Known Member

    Aug 3, 2015
    watching this thread before I re-up
     
    ZoidMeister and Bro. Pappaw like this.
  11. BuckyP

    BuckyP Well-Known Member

    Sep 15, 2011
    Makes sense.
     
    boatdoc likes this.
  12. Ronwiz

    Ronwiz Well-Known Member Supporting Addict

    749
    Dec 31, 2014
    Any suggestions on what to do? I just hate paying the fee for something I don't get. It won't affect me staying with the forum because I enjoy the threads, the members, and have bought and sold many firearms here.


    Just filed a complaint through Paypal. We'll see how this goes.
     
    Last edited: Oct 7, 2018
    boatdoc likes this.
  13. Raylan Givens

    Raylan Givens Never Forget

    Aug 18, 2015
    Why I haven't done so myself. The control has been lost to an outside entity.
     
    ZoidMeister, boatdoc and Ronwiz like this.
  14. admin

    admin Carlee Admin

    58
    Aug 21, 2014
    I apologize for the issues and my delay. I am a new admin with CMG and trying to clean up some messes so my responses may be delayed for the next couple weeks. (For anyone needing a quick response, please have an admin or mod email me directly for the time being.)

    I'd be happy to help with the issue. Checking now.
     
    boatdoc likes this.
  15. admin

    admin Carlee Admin

    58
    Aug 21, 2014
    @Ronwiz it looks like the transaction was reversed. I'm not sure what caused the upgrade to not go through, but I have escalated the issue. If you do want to purchase it again, I will make sure that it processes for you.
     
    boatdoc likes this.
  16. Ronwiz

    Ronwiz Well-Known Member Supporting Addict

    749
    Dec 31, 2014
    I sent you a PM.
     
  17. admin

    admin Carlee Admin

    58
    Aug 21, 2014
    Thank you
     

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